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Frequently Asked Questions

  • Why is it advantageous to hire a professional to create my resume and cover letter?

    Hiring a professional resume writer is advantageous because not only are we passionate about writing, we also have a great deal of experience, and know how to turn an everyday work task into a show-stopping sentence! Not everyone has this specific skill and unfortunately it can be very apparent! Many job applicants do not realize that a resume not only shows experiences and skills in previous careers, but it also gives the hiring manager a sneak peek into the applicants ability to communicate, how organized they are, and also how detail-orientated.
  • What is your guarantee and refund policy?

    Resumes, Cover Letters and LinkedIn profiles are crucial in this job market and a well-written one will give you that competitive edge. However, no matter how well your documents are written, Simply Great Resumes cannot guarantee any job offers or even interviews. Simply Great Resumes will not refund your money once your phone interview has been completed and the product produced. If you are unhappy with the service I will gladly work with you for up to two weeks (professional and experienced professional services) or three weeks (executive services) after you first receive your completed product to ensure you are satisfied. If you wish to cancel your request prior to the phone interview I will reverse your charges through PayPal minus a 10% reversal fee to cover fees automatically charged to Simply Great Resumes.
  • Is my privacy guaranteed?

    Absolutely! Any personal information you share with Simply Great Resumes is completely safe in our hands. We utilize PayPal for payment because of its fantastic reputation being safe and secure. Given the nature of the business, we understand that it is imperative to maintain discretion.
  • What kinds of resumes can you create?

    At Simply Great Resumes, we create resumes for job applicants in any field and for all career levels. We pride ourselves in our ability to quickly understand our client’s field of work and create well-written, tailored resumes based on our interview with you.
  • What format do you use for my resume?

    We deliver your professionally written resume in three formats: Microsoft Word, PDF, and Plain Text
  • Other sites offer ASCII and Presentation, what is this?

    Essentially ASCII is a basic text (also called ‘plain text’) document and Presentation is a PDF. These two items are simple to create and you should not pay additional for. Quite simply, if you take a word document and complete a ‘save as’ you can save as plain text or PDF. We offer this for free as a courtesy.
  • How long will it take to receive my resume?

    Once we have received your payment we will contact you via e-mail to organize your phone interview. Once the phone interview is complete you will receive your tailored resume within 5 business days.
  • Can you create my resume within 24 hours?

    Yes. We offer an urgent delivery option. Please contact us at info@simplygreatresumes.com or call (612) 276-3821 to discuss your rush request. We price according to your academic level and detail involved when ordering urgent delivery.
  • Where do I include my references on my resume?

    Unless specifically outlined in the job description, you should never include your references when applying for a position. Simply Great Resumes will provide you with a reference sheet template that matches your resume format for you to use when your potential employer requests them.
  • Can I deduct the expense of paying for a professional resume writing service?

    Simply Great Resumes suggests you consult a tax professional for individual tax advice. However, based on our experience, it is possible to deduct job-seeking expenses on your income tax return (resume writing services, resume paper, postage for mailing your resume, etc.)

    You can also review appropriate tax laws at the IRS.gov site. Look for Tax Benefits for Job Seekers.
  • What if I lose or misplace my resume and/or cover letter? Does Simply Great Resumes keep a backup?

    Of course, we keep a backup of every resume/cover letter we write using our ultra secure/safe backup solution.
  • How does the resume ordering process work with Simply Great Resumes?

    The first step is to visit our pricing page and select the type of resume you wish to purchase (either the Resume Writing Services or Job Seeker Services). After selecting one of the two packages you will have the opportunity to select your experience level (either entry level, professional, experienced professional or executive). With your desired service selected and added to your cart, the final steps are to follow our secure online checkout process and either upload your current resume or complete the online questionnaire.

    Within 24 hours of completing the checkout process you will hear from your assigned resume writer to schedule your phone interview.

    Of course, if at any time you run into any difficulty we are here to assist you! You can contact us via phone at 612-276-3821, or via e-mail at info@simplygreatresumes.com
  • I have my resume but now need some advice on job searching, what do you recommend?

    Simply Great Resumes has their own blog that provides information and trends on cover letters, resumes, job searching tactics, LinkedIn help and much more. Check out our blog at http://www.simplygreatresumes.com/blog/ or follow us on one of our social media platforms to stay informed.